Sunday, May 30, 2010

What a teeny, tiny effort:

Senator wants disclosure on outsourced calls

In a bid to reduce outsourcing of U.S. jobs, a Democratic senator said on Sunday he will push legislation to make companies inform customers when their calls were being transferred outside the United States and charge companies for those transferred calls.

"This bill will not only serve to maintain call center jobs currently in the United States, but also provide a reason for companies that have already outsourced jobs to bring them back," Senator Charles Schumer said in statement.

Customers calling 800 numbers are often transferred overseas, and in such cases the bill would mandate that callers be told where their calls were rerouted. ...

Schumer said the most popular countries for outsourcing of U.S. call centers included India, Indonesia, Ireland, the Philippines and South Africa, places where workers generally receive lower wages and work longer hours than their U.S. counterparts.
That's only call centers. What about manufacturing and other services?

Schumer is only addressing visible outsourcing (in this case aural). But there are many, many jobs that have moved out of the country without people catching on. Radiology in India. Computer assembly in China. Light manufacturing in Mexico. Etc.


Post a Comment