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Tuesday, August 19, 2008

Rick Warren probably worked on excite.com's new email:
Why in the world did they release such a buggy product?

I have an excite.com email account for minor stuff (e.g. when you have to enter an email at various places; for a craigslist account) in order to keep my "main" email clear of junk. But there is a problem with excite.com loading a js module on:

Windows 98
Windows 2000
Windows XP

using either IE or Firefox.

But it does load on a 4th machine, a Windows 98 box using IE (Firefox fails). Weird.

some messages are missing the "To" and "Subject" fields - !!

And who is BlueTie? Didn't the geeks there test before rolling out the product? Amazing that it doesn't work on Macs with Safari or Opera.

This is very reminiscent of Yahoo!'s "upgrade" of their television listings, which was a disaster.

RANTS BY OTHERS: 1 2 3 4 5

Apparently, this has been a problem for a month, starting in early July. Amazing.

ALSO: A semi-techie report.

FINALLY: The fact that it's still not resolved after six weeks makes me think that it's all over for excite.com - because email is a huge magnet for traffic. BlueTie may very well have killed an Internet portal with a software release. Quite an accomplishment.



2 comments

THe incompetence is amazing,
after EXCITE problems,
why keep rolling it out to IWON, MYWAY et al users?

I have used IWON email for 12yrs without a problem,
for the last 6 I have been completely unable to receive mail.

By Anonymous Anonymous, at 8/28/2008 10:39 AM  

THe incompetence is amazing,
after EXCITE problems,
why keep rolling it out to IWON, MYWAY et al users?

I have used IWON email for 12yrs without a problem,
for the last 6days I have been completely unable to receive mail.

By Anonymous Anonymous, at 8/28/2008 10:40 AM  

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